Delivery Policy | YOLO Cases
Free UK Delivery available on all orders
Standard 1st Class Delivery is £1.95
UK Next Working Day Delivery is £5.95
Europe and International rates are calculated at checkout
Free UK Delivery
Free UK Delivery is available on all orders
2-5 working days (excludes public holidays)
Standard 1st Class Delivery
1-2 working days (excludes public holidays)
UK Next Working Day Delivery
Must be ordered before 2pm Monday - Friday.
Orders placed on Saturday or Sunday will be processed and dispatched on Monday to arrive the following working day (excludes public holidays).
Overseas deliveries can take anywhere from 5-11 days. Delivery details will be provided in your confirmation email.
What happens if I'm not in when my order is delivered?
Most orders will fit through letter boxes. On the occasion that your order doesn't, you should receive a Royal Mail card through your letter box if there is no one at home to accept your order. Royal Mail may attempt to deliver your order the following day or send it to your local Post Office for you to collect.
What happens if I do not receive my order?
If you're in the UK and have not received your order in seven working days of when you originally placed the order, please email us at email@example.com.
Please be advised that we cannot be responsible if the address you have given is incorrect. It's the customer's responsibility to provide an accurate and complete address to ensure correct delivery of your order can be made.
Can I return or exchange my order?
If you are unhappy with your order and would like to return or exchange it, please visit our Returns page.